The following terms of use is effective from September 21, 2025.
Last change: September 23, 2025

Terms of Use for the Google Docs Plugin “VIVA AI”

1. Scope

These Terms of Use govern the conditions under which you may use the Google Docs Plugin “VIVA AI” (hereinafter referred to as “Plugin” or “Provider”). By installing or using the Plugin, you agree to these Terms of Use.

2. License Agreement & Reference to the VIVA AI License Agreement

These Terms incorporate provisions of the VIVA AI License Agreement,

Unless otherwise specified, the rules of this License Agreement apply in addition to these Terms of Use, in particular regarding usage, obligations, liability, and exclusions.

3. Features & Functionality

The Plugin enables the use of AI-powered features directly in Google Docs, including:

• • Text processing (summarizing, translating, rephrasing, tone adjustment),
  • Question & Answer generation based on the text,
  • Keyword lists and headings  creation,
  • Information extraction and analysis,
  • Problem analysis with predefined rules (e.g., No-Go list, brand voice, compliance notices, number formatting, age-appropriate content),
  • Image features via connected VIVA systems (image descriptions, captions).

The Provider strives for uninterrupted functionality but does not warrant that the Plugin will always be error-free, secure, or continuously available.

4. User Obligations / Restrictions

You agree not to use the Plugin:

• • for unlawful purposes or to infringe the rights of third parties (e.g., copyrights, data protection, privacy rights),
  • to distribute harmful content, malware, or similar programs,
  • to copy, modify, decompile, distribute, or make the Plugin available to third parties unless explicitly permitted,
  • to extract or scrape large amounts of data automatically unless expressly allowed,
  • to present generated output as fully human-authored when this is not the case.

Some of these restrictions are also set forth in the VIVA AI License Agreement.

5. Responsibility & Risks

• • You use the Plugin at your own risk. The statements and content generated by the Plugin (“Output”) may not always be correct, complete, or reliable.
  • The Provider does not guarantee specific results, particularly not for legal, professional, or factual correctness of generated content.

6. Liability

• • The Provider is liable only for damages caused by intentional or grossly negligent conduct.
  • For ordinary negligence, the Provider is only liable for breaches of essential contractual obligations (cardinal duties), and even then, only up to the amount of typically foreseeable damages.
  • Any further liability is excluded to the extent permitted by law.

7. Indemnification

You agree to indemnify and hold harmless the Provider from all claims by third parties arising from your use of the Plugin, especially in cases of rights violations (copyright, data protection, etc.), and to cover all related costs, including legal expenses, unless caused by the Provider’s fault.

8. Privacy

Data protection is governed by the VIVA Privacy Policy.

This policy describes what data is collected, how it is processed, stored, and potentially shared. By using the Plugin, you agree to the Privacy Policy.

9. Changes & Updates

• • The Provider may change these Terms of Use at any time. New terms take effect upon publication unless you expressly object.
  • Significant changes (e.g., new usage restrictions, new fees) will be announced in advance.

10. Termination

• • You may stop using the Plugin at any time by uninstalling it.
  • The Provider may suspend your access or deactivate the Plugin if you violate these Terms of Use.

11. Governing Law & Jurisdiction

• • These Terms of Use are governed by the laws of the Federal Republic of Germany.
  • Place of jurisdiction, to the extent legally permissible, is Koblenz, Germany.